Self-Representation under TRESA

The 30 year role of a customer having lower status than a client and someone to who fiduciary duties are not owed will be gone under the new Act.

Consumers will either be:

  1. Clients, or
  2. Self-represented parties.

If you are a doctor, there are either patients or visitors, and if you are a lawyer, there are either clients or visitors. So, for the real estate Industry, it’s now the same thing: clients and visitors. Forget all about that customer business. It was silly and no one could explain it anyways.

We will have to watch for the definition of:

  1. Services, and
  2. Assistance.

These two matters are important and are not defined in the legislation.

Hopefully, there will be some guidance when RECO publishes the new Information Guide.

Brian Madigan LL.B., Broker

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