Complaints About Real Estate Agents

There actually is a list. RECO has compiled a list of complaints made to it about real estate agents. Here’s an excerpt from the 2022 Annual Report: “TOP COMPLAINTS Registrants …

Lockbox Light

This is another Lockbox case. The code was given by the Buyer’s agent to the Buyer and the agent didn’t attend or accompany the client. Decision: Breach: Fairness, honesty, etc. …

Multiple Offers: Guess Who Won?

RECO Discipline Yes, the Listing agent! You are absolutely right. How did you ever guess that? The Listing agent ended up having a Buyer who was interested in the property. …

Not Complex, Just a Lockbox

RECO Discipline This is becoming quite routine. The Buyer’s agent released the lockbox code to her clients. They had actually purchased the property and this was the final walkthrough. She …

Listing Agent: “working the system”

The Listing agent and another agent at the brokerage took on listing for the Sellers. They also took on some prospective Buyers under a Customer Service Agreement. Five other potential …

Agent Breach of Covid Protocols

RECO Discipline The Listing agent allowed an incredible number of people to book showings, such that it was difficult to manage. There were several groups booked for the same showing …

Break and Enter without Masks

RECO Discipline This time we are looking at Covid issues as well as the fraudulent release of the Lockbox Code. The prospective Buyers went in on their own, without masks. …

Lockbox Serial Disorder

RECO Discipline This time there are numerous offences. The real estate agent acting for a husband and wife as prospective Buyers, provides them with the lockbox codes and they go …